Thank you for your purchase.


If your coffee beans arrive and don’t fit your order we will replace them within one week of purchase date. The volatile nature of coffee makes it imperative that it is consumed in a timely manner. If your beans arrive and are different from what you ordered please email us and return your items to our store. Please return them in their original condition.

Gaborone Coffee Company
Plot 170 unit 4 Commerce Park
Gaborone , Botswana

Please include your order number (if known) and your full name, with instructions for exchange or refund. Typical turnaround time for returns/exchanges is about 1-2 weeks once we receive the item(s). For faster turnaround, please use local shipping service and send us an email at We will do our best to accommodate your request.

If the original purchase was made with a credit card, we will credit the credit card for the returned item(s) upon receipt and confirmation of their condition. Items must be in original condition and must be returned within 7 days of purchase date. Shipping charges are not refundable. If we are unable to exchange the item to comply with your request, we may, at our discretion, issue credit to

If you have any questions, please contact us at

If you have purchased Gabs Coffee through a retailer, check the store’s return policy. Most retailers honor returns and exchanges. If there is a problem, feel free to contact us at and we will do our best to help.

  • Items purchased online may be returned or exchanged in-store.
  • For a full refund returns must be made with the original receipt and merchandise must be in its original condition.
  • Shipping & Handling fees are non-refundable.